Lincoln Escape Room Terms and Conditions

Please read our terms and conditions to fully prepare yourself for your experience.

NOTE: ESCAPED t-shirts are $5-off in-store if you escape your room.

NOTE: Unless you purchase the entire escape room, your room is open to others. If the available seats are less than the room capacity, the room is already partially booked. We encourage having fun with new friends!

You will be given one hour to complete the game from the time your game master concludes his or her introduction. There are no restrooms or water fountains in the rooms. Customers are responsible for taking care of any personal needs prior to the game. An exit button is provided in each room as a safety measure and can be pressed in case of an emergency.

Cancellation Policy: No refunds for cancellations will be given within the last 24 hours before the scheduled booking. A reschedule may be provided upon request, at the manager’s discretion.

Lincoln Escape Room reserves the right to withhold refunds for late cancellations. Large groups (reserving more than one room) must cancel at least 72 hours before their booking to receive a full refund. Escape Room is not responsible for any booking mistakes made by the customer.

Some of our rooms include uneven surfaces and may not be wheelchair accessible. Some require crouching or crawling and may have low lighting. Elements of some rooms may not be appropriate for young children. Customers are responsible for reading all warnings and requirements for each room prior to booking. Information about our rooms can be found on our website: www.lincolnescaperoom.com/about-rooms

A release and liability waiver must be signed by all participants before taking part in any experiences at Escape Room. Participants under the age of 18 must have a parent/legal guardian sign the waiver on their behalf. Anyone under the age of 16 must be accompanied by an adult.

Groups of children under 12 years old must be booked in a private room.

Patrons are expected to treat Escape Room staff and property with respect. Escape Room reserves the right to terminate a game or refuse service to those who intentionally cheat, break equipment, threaten, or disrespect staff or other customers.

By accepting these terms and conditions, you acknowledge that you are aware of and understand the information listed, are prepared for your experience, and agree to comply with Escape Room’s policies.